Privacy Policy

1. Introduction

Welcome to Pucho.ai (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the “Services”).

By accessing or using Pucho.ai, you consent to the collection and use of your data as described in this policy.

2. Information We Collect

We collect various types of information to enhance your experience, improve our services, and ensure compliance with legal obligations.

2.1 Information You Provide

  • Account Information: Name, email, phone number, and password when you sign up.
  • Communication Data: Any messages, feedback, or inquiries you send us.
  • Payment Information: If applicable, for subscription services (processed by third-party payment providers).

2.2 Information We Collect Automatically

  • Usage Data: Interaction with our platform, including search queries, time spent, and engagement metrics.
  • Device & Log Data: IP address, browser type, device details, and access timestamps.
  • Cookies & Tracking Technologies: To personalize content and improve functionality.

2.3 Information from Third Parties

We may receive information from external platforms, authentication providers (e.g., Google Sign-In), or partners integrating with Pucho.ai.

3. How We Use Your Information

  • ✅ Service improvement and personalization.
  • ✅ Security, fraud prevention, and compliance.
  • ✅ Customer support and user engagement.
  • ✅ Research, analytics, and AI training (on an anonymized basis).
  • ✅ Legal and regulatory compliance.

4.Information Sharing

  • 🔹 With service providers – cloud storage, analytics, payment processing, and security tools.
  • 🔹 For legal reasons – if required by law or to protect rights and safety.
  • 🔹 Business transfers – in the event of a merger, acquisition, or sale of assets.

5. Data Retention

We retain data only for as long as necessary for the purposes outlined in this policy or as required by law. You may request data deletion at any time.

6. Your Rights & Choices

  • Access & Correction: Request access or changes to your personal data.
  • Opt-Out: Disable cookies or marketing communications.
  • Data Deletion: Request account and data removal.

7. Security Measures

We implement industry-standard security measures to protect user data. However, no system is 100% secure, so we encourage users to take precautions.

8. Third-Party Links & Services

Third-Party Integrations To enhance functionality and deliver a personalized experience, Pucho.ai allows users to connect third-party tools such as Gmail, Google Calendar, Google Drive, Notion, Slack, and others. We want to be clear about how we use this data: Access, Not Ownership: Pucho.ai only accesses data from your connected apps with your explicit permission to fulfill the specific actions or queries you request. No Training Use: Data retrieved from third-party integrations is never used to train or fine-tune our AI models. Your data stays yours — always. No Background Syncing: We do not access or store data from your connected accounts unless triggered by a user action or request. Revocable Access: You can disconnect any third-party service at any time through your account settings.

9. Children’s Privacy

Our services are not intended for individuals under 13. If we learn that a child’s data has been collected, we will take immediate steps for its removal.

10. Changes to This Privacy Policy

We may update this policy periodically. Any significant changes will be communicated through our website or user notifications.

11. Contact Us

For any questions regarding this Privacy Policy, contact us at:

support@pucho.ai

Frequently Asked Questions

Pucho.ai supports multiple languages, including Hindi, Gujarati, Marathi, and English, to cater to diverse teams across India.

Pucho.ai supports PDFs, Excel, Word, PowerPoint, and URLs for document uploads and analysis, with a maximum file size of 5MB (Lite/Regular plans) or more for Pro/Enterprise users.

Yes, Pucho.ai can create detailed summaries, analyze data in Excel, and generate reports in PDF and Excel formats.

Yes, admins can easily add, remove, or assign roles to team members, ensuring appropriate access to features and data.

Pucho.ai offers flexible plans ranging from free Lite options to customizable Enterprise pricing. Contact the sales team for tailored pricing based on your requirements.

Yes, the Lite plan offers basic features for free, including AI-powered search and limited file uploads.

Pucho.ai offers priority support for Pro and Enterprise customers, including email, chat, and phone assistance.

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support@pucho.ai